Customer Testimonials

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DealerRater Aug 14, 2018
 

When I walked into Kia I was greeted with a smile. Dan Mann is a awesome sales person and very professional. They got me in and out from 10am to 1pm with quick yet thorough service. This is the 4th car we bought from this dealership..WE ARE A KIS FAMILY?

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Google Aug 13, 2018
 
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DealerRater Aug 13, 2018
 

My girlfriend and I bought new 2019 Kia Sportage EX and Nick who is floor manager took so great care of us and was so professional! Was easiest I've ever ever dealt with!! We will give Kia South County our business again!!

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DealerRater Aug 12, 2018
 

I've bought other cars at other dealers in the past, but this experience was the most pleasant. Dan Mann was patient, polite, and never threw any unexpected numbers at me. What he said the totals & approximate payments would be were right on,& that is what I paid. Matt was very helpful as well - even went in search of my old car to get my forgotten sunglasses for me! I would highly recommend Suntrup Kia!! (PS - I LOVE my Sorento!)

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Google Aug 11, 2018
 
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Google Aug 8, 2018
 

Always treated well. Working with Rene Hollis was outstanding. She explained everything and took time to listen to my concerns and objectives with my vehicle.

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DealerRater Aug 8, 2018
 

I have never been tonthis dealership before. Corey was my sales agent. He did a great job o bought a 2012 dodge caliber. He was courteous and extremely helpful. We went for a test drive and I ended up buying the vehicle. Corey was able to get the deal i was looking for. This is a great placento buy a car. Ask for Corey if you want to buy a car

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Google Aug 7, 2018
 

Honestly, my experience at Suntrup was great. Matt Lepp helped me through the entire process and had my best interest in mind. I got the car I wanted, with a good warranty and at a good price. He even came in on his day off with only 30 minutes notice to talk with me about the two cars I was looking at and to test drive them again! In the end, I made the purchase and couldn't be happier.

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Google Aug 6, 2018
 

Free car wash with their service

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Google Aug 6, 2018
 

Took my mom to trade in a vehicle and it was a pleasant experience other than one of the offices had an "extremely" strong smell of deodorizer or plug in. It was overwhelming.

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DealerRater Aug 7, 2018
 

All the people in the service department are awesome. James, Lindsay and Carol are most knowledgeable and can explain clearly and concisely service needs. My cars are retuned vacuumed, washed and dried. HW west service is the BEST!!!

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Facebook Jul 13, 2018
 

I want to say they're a great dealership and I would recommend anyone to come and get a vehicle I want to thank Rodney Butler for all his help

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Google Jul 7, 2018
 

The best kia dealer for service and great prices on maintaince sign up for coupons they outstanding value they truly care about you and car bought 3 cars and received awsome service ask for lindsay.

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Google Jun 30, 2018
 

Great store and very kind service from Mark Baricko!

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Facebook Jun 26, 2018
 

Found my dream car....actually beyond my dream car and had great help in every aspect. Darren and Andrew were amazingly helpful without feeling sales-pitchy or pressure. They made it all fast, easy and literally went above and beyond any dealership I’ve ever experienced. Thanks guys!

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DealerRater Jun 23, 2018
 

I have purchased 4 cars at hw Kia in the past 8 yrs for myself and my kids. I have received highest level of knowledge and lower pressure than I have received from other dealers. In addition the service staff is the best. They are so nice and accommodating. I have never had any major repairs since Kia is quality car. All service I have done at hw Kia has been excellent. I actually enjoy going in and interacting with staff. All my preventative maintence is done there. I TRUST THEM!

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Google May 26, 2018
 
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Facebook May 24, 2018
 

Great service department! Went for an oil change today and everyone was so friendly and welcoming. They were also fast and the waiting area was nice and clean �

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Facebook May 6, 2018
 
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Facebook Apr 17, 2018
 
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Google Aug 14, 2018
 

The service guy, Scott Kostecki, was very warm and friendly. We need more people like him, especially if serving the public.

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Google Aug 14, 2018
 

Just purchased our first Nissan! It was pleasant working with our sales consultant, Patrick Sullivan. Everyone at Suntrup Nissan was knowledgeable, pleasant and easy to work with. We will definitely return to Suntrup to purchase our next car.

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Yelp Aug 11, 2018
 

While I'm not a "getting my car serviced" fan, Suntrup on South Lindbergh is my place to go. When I arrive Tim McCarthy greets me, we discuss what needs to be  done and Tim gives me an estimated wait time and approximate cost. . Its nice to be treated respectfully and honestly. See you next time Tim.

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Google Aug 11, 2018
 

We had a great overall experience at Suntrup. Nadja & Adela were incredible and really helpful. Out of everyone we interacted with while searching for a car, they were by far the most well versed, informed, and helpful. They made the experience of searching for a car so much less stressful and provided us with endless options for someone who was very picky when it came to her car! We couldn’t be happier with the end result and plan on going back to those 2 for future purchases!

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DealerRater Aug 10, 2018
 

Great dealership, great dealer, had a wonderful experience and even some laughs. Came out spending a little more money than we wanted but it’s a wonderful car with a lot of perks. Frank made the experience even better with some laughs and just seemed like a really down to earth guy that enjoys doing what he does and cares about his customers.

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Google Aug 9, 2018
 

Joe and Adela were very helpful!

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DealerRater Aug 7, 2018
 

Frank was great! Didn't pressure us into upgrading to a higer package or vehicle we didn't want but felt we got a good deal and a great ride! The financing part was quite a long wait but Frank let us run some errands in our soon to be new car to help kill some time. Lots of new tech in the car but felt comfortable after getting a great how to lesson before we left!

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Facebook Aug 6, 2018
 

Been calling since May to get someone to tell me why you are still running credit checks on my husband and I who bought a car IN APRIL! IT'S AUGUST! So thanks Jake, thanks Fred, and finally thanks Tony for returning not one call. Especially after the horrendous ordeal you already have put us through. Customers for life HA! I can't pay this one off fast enough. You made my first new car experience leave a bad taste in my mouth. Not to mention the salesman lost my damn drivers ...license while I was on a test drive. Seriously? Maybe leaving a message on hear will get me some assistance. Fingers crossed! Sincerely, Danielle Freeman UPDATE! !!!! I am super happy to report that Tony @Suntrup returned my call and LISTENED to what I had to say and I appreciate your professional attitude Tony! Also was completely shocked when I received compensation for some fees I had to pay in this process totally wasn't expecting but RIGHT ON TONY/SUNTRUP! Thanks for hearing me!!!

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Google Aug 6, 2018
 
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Google Aug 5, 2018
 
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Google Aug 15, 2018
 

Ashley was very helpful and knowledgeable. She made my car buying experience very pleasant and easy!!

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Google Aug 13, 2018
 
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Google Aug 11, 2018
 

Very nice service worked with me good will be going back

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Google Aug 11, 2018
 

Had a wonderful experience, everyone was very kind and helpful. Ashley Gartner was extremely sweet and went out of her way to make sure everything went smoothly!

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Google Aug 10, 2018
 
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Google Aug 8, 2018
 

Nice service department

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Google Aug 6, 2018
 

This was the best experience buying a car! Ashely was awesome and very helpful. Thank you guys so much!!

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Google Aug 4, 2018
 

Ashley Gartner and the team at Suntrup Hyundai West provided a great experience! Great job everyone!

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Google Jul 26, 2018
 
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Google Jul 26, 2018
 

Great service and fast.

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Google Aug 14, 2018
 

The service guy, Scott Kostecki, was very warm and friendly. We need more people like him, especially if serving the public.

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Google Aug 14, 2018
 

Just purchased our first Nissan! It was pleasant working with our sales consultant, Patrick Sullivan. Everyone at Suntrup Nissan was knowledgeable, pleasant and easy to work with. We will definitely return to Suntrup to purchase our next car.

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DealerRater Aug 14, 2018
 

The staff overall has excellent and honest customer service. My salesman Stephan Mason is awesome. He's attentive and gives 100% customer satisfaction. Suntrup rocks?

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DealerRater Aug 14, 2018
 

Collin showed me the exact vehicle I was interested in leasing and was able to get me a price I could afford.He was knowledgeable, professional and easy to work with.

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DealerRater Aug 14, 2018
 

I went in looking for a previously owned Nissan Rogue. Wilcox was eager and ready to help. My partner and I had a lot of questions, which he patiently answered. He was incredibly nice and had a great personality. Wilcox wasn't pushy, but very excited to show us models even though they were moving all the cars to another location for their clearance event sale. Rookie of the year, well deserved. He was very relatable and I felt like I was talking with an old friend. I will definitely recommend him and this dealership to others.

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DealerRater Aug 14, 2018
 

I've had good experiences through Suntrup in the past and this experience was right up there! Highly recommend. Thanks, Wilcox, keep up the great work.

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Google Aug 11, 2018
 

We had a great overall experience at Suntrup. Nadja & Adela were incredible and really helpful. Out of everyone we interacted with while searching for a car, they were by far the most well versed, informed, and helpful. They made the experience of searching for a car so much less stressful and provided us with endless options for someone who was very picky when it came to her car! We couldn’t be happier with the end result and plan on going back to those 2 for future purchases!

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DealerRater Aug 11, 2018
 

Will was an amazing awesome salesman! He wasn’t pushy like most salesman I’ve dealt with before! I say he’s the number 1 salesman! Would recommend him to my friends an family!

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DealerRater Aug 10, 2018
 

Buying my first car was a really big deal to me. I always thought I would do it with my dad, but I unfortunately lost him to cancer in 2014. I was worried that I would get a pushy sales person and feel pressured, but Kyle was not like that at all. He was really laid back, friendly, and helpful. He listened to my concerns and he seemed very genuine. I came in late the day before 4th of July and Kyle and Steve stayed after hours so I could take my car home that night. I'm extremely happy with my purchase and thankful to Kyle and the rest of the staff who helped me. They made a situation that I was really nervous about both easy and positive.

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Google Aug 9, 2018
 

Joe and Adela were very helpful!

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Google Aug 16, 2018
 

Kenan was an excellent sales rep from start to finish. He made me really comfortable throughout the buying process and worked with me to negotiate a price that worked for me. Couldn't be happier with the car, definitely recommend Suntrup and Kenan!

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Google Aug 13, 2018
 

Cool cool cool cool place to buy car

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DealerRater Aug 13, 2018
 

Great job Sarah and Kenan . we love the bug! Tops off baby for the drive! Thank you so very much for finding Becky her car!

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DealerRater Aug 11, 2018
 

Kennan was great from start to finish. Love the new beetle convertible! My wife is so happy with her new bug! Tops down baby!!! Let’s ride!!!

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Google Aug 6, 2018
 

Best car buying experience I've had. Madeline was great to work with and made the entire process easy. Worked with her over email and spent less than 30 minutes in the dealership finalizing paperwork. Highly recommend working with Madeline and Suntrup!

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Google Aug 4, 2018
 

We had a great experience at Suntrup Volkswagen. Kenan, our salesman, and the entire staff were very welcoming and helped us at every turn to have a great car buying experience. We had an awful experience when we bought our previous VW at another dealer but Kenan and the entire staff eased our fears and made the whole experience as easy as possible. highly recommend Kenan Veljacic and Suntrup VW on S Lindbergh. Wll worth the trip.

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Google Aug 4, 2018
 

Our salesman Blaze Schreiber was very knowledgeable and really had it together! Getting through financing was fast and easy. One of our fastest and best experiences buying a car.

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DealerRater Jul 31, 2018
 

Madeline was so helpful. She gave me a deal that 2 other major VW dealerships in STL wouldn't. Those other dealers said that there was no way I would get it at that price, but Madeline made it happen! Suntrup also gave me more for my trade! It's as if Madeline lives and breathes VW. She so passionate and knowledgeable about the cars. I didn't feel pressured at all, and it was a very fun experience. Also, I'm in love with my new 2019 Jetta SE!

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Google Jul 31, 2018
 

Madeline was so helpful. She gave me a deal that 2 other major VW dealerships in STL wouldn't. Those other dealers said that there was no way I would get it at that price, but Madeline made it happen! Suntrup also gave me more for my trade! It's as if Madeline lives and breathes VW. She so passionate and knowledgeable about the cars. I didn't feel pressured at all, and it was a very fun experience. Also, I'm in love with my new 2019 Jetta SE!

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Google Jul 25, 2018
 
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DealerRater Aug 10, 2018
 

Wow, Great team working with BMW West County! The sales manager and sales expert Veronica Tran really made the difference with helping us select the right car for our family. I fealt that they really tried to listen and understand our concerns to match us with the right car! The finance manager helped seal the deal for everyone! Would highly recommend this team for the best car buying experience in town!

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DealerRater Aug 7, 2018
 

Everyone at this dealership was very friendly, laid back and didn't play the high pressure sales games a lot of dealerships play. We dealt directly with Veronica, and let me tell you, customer service and salesmanship doesn't get any better than what she provided for us. She made buying a car a fun & pleasurable experience and went the extra mile to make sure we were completely satisfied with our vehicle. Highly recommend this dealership!

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DealerRater Aug 6, 2018
 

I went to the dealer to shop and compare cars, had 2 other dealers on my list. Experience was very good, car was what I wanted and the terms were very agreeable.. Left with the new car.

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DealerRater Jul 31, 2018
 

I really enjoyed my experience at this dealership. Veronica Tran was a fantastic sales person. She made sure to do everything possible to make sure I was happy with my purchase. I really appreciate how she laid it all out, so to speak. She stuck to her word as well. I will definitely come back the next time I’m looking for a new vehicle.

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Google Jul 31, 2018
 

I have never had an experience like this before with any dealerships. There was a mistake with order, my new car was missing an option that I wanted. The sale person (Veronia Tran) and sales manager (Brent Straub) went above and beyond to make the situation right. Not only would I buy from this dealership again and would refer anybody to do the same.

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Google Jul 31, 2018
 

Returned my first lease and entered the second one with total ease, early, and unexpected. Brandon Giganti found a car based on our conversation that fit all my needs and under budget!

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Google Jul 31, 2018
 

I really enjoyed my experience at BMW. Veronica Tran immediately took care of us, making sure we found exactly what we were looking for. She put everything out in the open, and stuck to her word, which I really appreciate. The rest of the staff were great to work with as well. I will definitely come back the next time I’m looking for a new vehicle.

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Google Jul 30, 2018
 
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Google Jul 30, 2018
 

Great experience. Adam Ishac was excellent.

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Google Jul 30, 2018
 

Everyone was great they did everything they could to keep my business and insure I was a satisfied customer. It was a great experience

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